Privacy Policy
How information is handled when you contact ZinZen Travels or request travel services.
Privacy policy
We collect information you choose to provide when requesting travel services, such as your name, contact details, destination, travel dates and traveller information. Additional personal or passport information may be required when you ask us to arrange tickets, visas, insurance or other travel services.
How information is used
Information is used to answer enquiries, prepare quotations, make travel arrangements, communicate booking updates and meet supplier or authority requirements relevant to the service you request.
Service providers
Where necessary to fulfil your booking, relevant information may be shared with airlines, hotels, destination partners, visa service providers, insurers and other suppliers involved in your requested travel arrangements.
Website data
With your permission, this website uses Google Analytics 4 to understand visits, page usage and enquiry interactions so we can improve the website and marketing. Analytics may process technical information such as device type, browser, approximate location, referral source and interaction events. We do not send your name, phone number, email address, passport information or enquiry message to Google Analytics. You can choose Necessary only or Allow analytics when the analytics preference notice appears, and your choice is stored in your browser.
Contact
Questions about this policy can be sent to travels@zinzen.lk.
Frequently asked questions
Ready to plan your journey?
Tell us your preferred dates, number of travellers and the experience you want.